1. General Policy
Faydaindia provides free classified ad services. No payment is required to post or edit ads. Therefore, no refunds are applicable.
2. Premium Services (Ad Promotion Service)
Faydaindia offers premium services (Premium Listing, Ad Boosting, and Highlight) for a small fee, the following terms apply:
- Payment Methods: We accept credit card, debit card, digital wallets.
- Refunds:
- Refunds will not be provided for purchased premium services unless there is a technical error or failure that prevents the service from being delivered. If your payment has bounced, we request you to check with your issuing bank.
- Requests for refunds must be submitted within 7 days of the purchase date.
- Refunds will be processed using the original payment method.
- Price Changes: We reserve the right to change the pricing of premium services at any time. Changes will be effective upon posting on our website.
Terms of Service for Premium Services
1. Premium Service Descriptions
- Mark as Premium: Your ad will be highlighted with a 'Premium' label and displayed in a premium section on homepage of website for increased exposure.
- Highlight Item: This service enhances your ad's visibility by placing it at a higher position in search results for a specified period.
- Republish Listings: Your ad will be republished with a 'Premium' label and displayed in a prominent section of the website for increased exposure.
2. Purchase and Payment
- Premium services can be purchased through PayU payment gateway.
- Payment is due in full at the time of purchase.
- Prices for premium services are subject to change without notice.
3. Service Duration
- The duration of premium services is specified at the time of purchase.
- Services will automatically renew unless canceled by the user before the end of the current period.
4. Refunds
- Refunds for premium services will not be provided. If your payment has bounced, we request you to check with your issuing bank.
- Refund requests must be submitted within 7 days of the purchase date.
5. Cancellation
- Users may cancel recurring premium services at any time. Cancellation will not entitle the user to a refund for the current service period.
6. Guarantees
- We do not guarantee a specific number of views, clicks, or responses to your ad as a result of purchasing premium services.
7. Modification of Services
- We reserve the right to modify or discontinue premium services at any time, with or without notice.
3. Disputes
Any disputes regarding payments or refunds must be submitted to our customer support within 7 days of the issue. We will investigate the matter and respond within 2 business days.
4. Governing Law
This policy shall be governed by and construed in accordance with the laws of Indian jurisdiction.
5. Changes to Policy
We reserve the right to modify this policy at any time. Changes will be effective upon posting on our website.
Welcome!